Terms & Conditions
Effective Date: 28/03/2025
Welcome to Just Mark LLC. These Terms & Conditions govern your use of our website (www.justmark.net) and your purchase of products from our platform. By accessing our website and placing an order, you agree to these terms in full.
1. Company Information
Just Mark LLC is a registered e-commerce business based in the United Arab Emirates, offering authentic apparel, shoes, and accessories from global brands at exclusive prices.
2. Orders & Payments
- All prices are listed in AED and include applicable taxes unless otherwise stated.
- We accept secure online payments through major credit/debit cards and authorized payment gateways.
- Orders are confirmed only after successful payment processing.
- You will receive an order confirmation email upon successful checkout.
3. Shipping & Delivery
- We offer delivery across the UAE and selected regions in the Middle East.
- Standard delivery time within the UAE is 1 business day.
- Delivery times for other regions may vary depending on location and courier service.
- Just Mark is not liable for delays caused by third-party logistics providers.
4. Returns & Refunds
- You may return any item within 7 days of receiving your order.
- Returned items must be unworn, unused, and in their original packaging with tags attached.
- To initiate a return, please contact support@justmark.net with your order number and reason for return.
- Once the returned item is received and approved, refunds will be processed within 5–7 business days to your original payment method.
- Shipping fees are non-refundable, unless the item was defective or incorrectly shipped.
5. Chargeback Policy
- By placing an order on www.justmark.net, you agree that all transactions are final and governed by our Returns & Refunds Policy.
- Initiating a chargeback without first attempting to resolve the issue with our support team at support@justmark.net is considered a violation of these terms.
- We reserve the right to dispute all chargeback claims by providing proof of order fulfillment, delivery confirmation, and customer agreement to our return policy.
- Customers who file fraudulent or repetitive chargebacks may be permanently banned from making future purchases.
- Legal action may be pursued in cases of attempted fraud or misuse of payment systems.
6. Product Information & Availability
- We strive to ensure all product descriptions, pricing, and availability are accurate. However, errors may occur.
- We reserve the right to cancel or modify an order if a product becomes unavailable or is mispriced.
7. Intellectual Property
All content on www.justmark.net—including logos, product images, text, graphics, and brand names—is the property of Just Mark LLC or its licensors. Unauthorized use or reproduction is strictly prohibited.
8. User Conduct
Users must not:
- Use the website for unlawful or fraudulent purposes.
- Attempt to access secure areas without authorization.
- Copy, scrape, or reproduce any part of the website or its content without permission.
9. Limitation of Liability
Just Mark LLC is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the item purchased.
10. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from your use of this site shall be subject to the jurisdiction of UAE courts.
11. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us:
- Email: support@justmark.net
- Company Name: Just Mark LLC
- Support Hours: 10 AM to 8 PM daily